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Natural language processing based chatbot for customer support system on higher education institution

2023 THE 3RD ANNUAL ADVANCED TECHNOLOGY, APPLIED SCIENCE AND ENGINEERING CONFERENCE 2021 (ATASEC 2021)

Imam Fahrur Rozi and Dika Rizky Yunianto and Elok Nur Hamdana

Cite

@inproceedings{hamdana2023natural,
  title = {Natural language processing based chatbot for customer support system on higher education institution},
  author = {Hamdana, Imam Fahrur Rozi and Dika Rizky Yunianto and Elok Nur},
  year = {2023},
  booktitle = {THE 3RD ANNUAL ADVANCED TECHNOLOGY, APPLIED SCIENCE AND ENGINEERING CONFERENCE 2021 (ATASEC 2021)},
  url = {https://pubs.aip.org/aip/acp/article-abstract/2531/1/050003/2887512},
}

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// Jurusan Teknologi Informasi, Politeknik Negeri Malang

"address": "Jl. Soekarno Hatta No.9, Jatimulyo, Kec. Lowokwaru, Malang, East Java — Indonesia 65141"

"email": "imam.fahrur@polinema.ac.id"